- Affiliated Faculty
- Graduate Student Instructors
- Graduate Students
- Faculty Job Openings
- Faculty Publications
- The Green Shore
- How Conversation Works: 6 Lessons for Better Communication
- Nathaniel Hawthorne's Tales, A Norton Critical Edition
- American Night: The Literary Left in the Era of the Cold War
- The Story Within Us: Women Prisoners Reflect on Reading
- Comparative Early Modernities: 1100-1800
- The Cambridge History of the English Novel
- How to Be Gay
- The Selvage: Poems
- Literature: Craft and Voice (2nd Edition)
- Trauma and Documentary Photography of the FSA
- The Cambridge Companion to Nineteenth-Century American Poetry
by Anne Curzan
How do you make conversation with someone you have just met? When is communicating by email ill-advised? How do you say “no” without using that dreaded word? Regardless of age or occupation, conversation can be tricky. And like it or not, it’s one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.
Being a great conversationalist requires practice and effort. The good news is it’s a skill set anyone can acquire and refine. In just six lectures, How Conversation Works: 6 Lessons for Better Communication will teach you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors. Delivered by award-winning English professor Anne Curzan of the University of Michigan, this highly practical course focuses on the fundamental principles you need to know to become more conversationally aware and savvy at home, in the workplace, and beyond.
You’ll be amazed by how much you can learn by stepping back from conversations and examining how they operate. You’ll notice things you never picked up on before—like what kind of speaker you are, the strategies you typically rely on (often without realizing it), and the subtleties of the strategies others may use when speaking with you. You’ll find yourself putting these lessons into practice to create more effective dialogues from the very first lecture.