Please contact us at LSATechnologyServices@umich.edu for assistance.
The Respondus LockDown Browser is a custom web-browser that can help secure test-taking. When students use the LockDown Browser to access a Canvas Quiz, they are unable to print, copy-and-paste, visit other websites, access other applications, or close a quiz until it is submitted for grading. Quizzes created for use with the LockDown Browser cannot be accessed with standard browsers.
Please note that the LockDown Browser only locks the single computer or device a student uses to access the Quiz. This is intended for proctored, in-person tests, where a proctor can ensure students are not using a second device to access additional information or websites.
Secure Test-taking for Proctored Tests
The LockDown Browser adds a layer of security to in-person, proctored tests, for example in-class exams.
If you have not used the LockDown Browser before, you can start with our Instructor Quick Start Guide.
The LockDown Browser is not enabled by default. You must submit a request to have it added to your Canvas course.
Remember that students will need to download and install the LockDown Browser on their computer or device. If they do this at the start of a test, it often causes delays and cuts into necessary test-taking time. For that reason, instructors need to schedule a practice-test using LockDown Browser before hand and remind students to not delete the browser afterwards.
Resources for students include:
If you’d like to discuss how best to use LockDown Browser in your courses, or if it is suited to your courses, please feel free to request a consultation with the LSA Learning and Teaching Consultants.
If you experience technical issues with the LockDown Browser, you can submit a request for help to Respondus. The Respondus Knowledge Base also includes troubleshooting steps for many errors.
If you have external students added to your course who are using gmail.com addresses instead of umich.edu, they may have trouble logging in due to Google's security protocols. If you have such students, please be prepared with a paper copy of the test, in case of such issues.
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TECHNOLOGY SERVICES
G155 Angell Hall, 435 South State St, Ann Arbor, MI 48109–1003
734.615.0100
LSATechnologyServices@umich.edu
