Note: U-M support staff will never ask for your password.
Most LSA services use your U-M uniqname and UMICH password for authentication. (Your UMICH password is known by several other names, including Kerberos and Level 1.) Your uniqname and UMICH password also gives you access to centralized services such as AFS (MFile), Canvas, CTools, MCommunity directory services, MiStorage (including H: and S: drives), MWireless, U-M Google Apps, and Wolverine Access. To change your UMICH password, use the UMICH Account Management change password page (requires authentication). For more about your UMICH password, see:
If you have trouble changing or using your UMICH password, please contact the ITS Service Center at 734.764.4357 (4-HELP).
You may be asked by Information Assurance to change your password if it may have been compromised. It's also recommended that you change your password when the same password was used for non-university services, after you used the password on a public computer such as at a hotel or Internet cafe, or if you told anyone your password (see the U-M Password Security Checklist for more details).
Some applications, like some WordPress environments, aren't integrated into the common single-sign on system (one or more of Active Directory (AD), Cosign, LDAP, Shibboleth, or Weblogin). Contact the application owner for assistance. You can contact the LSA TS Service Desk if you need assistance identifying that application owner.
Some LSA computers, such as some Linux machines, many Mac OS X machines, and Windows laptops and machines intended for field use, have local accounts. These accounts do not have their password synchronized with your UMICH password. It is possible, but not recommended, to set your local account's password the same as your UMICH password; we recommend you not set them to be the same since if one is compromised that means both are.
To change your local account's password, please follow the instructions relevant to the operating system you are using:
All U-M faculty, staff, and students.
| User Groups: | Faculty Services ; Student Services ; Staff Services |
|---|---|
| Categories: | Computer & Desktop Support |
| Additional Resources |
Access Controls
|
TECHNOLOGY SERVICES
G155 Angell Hall, 435 South State St, Ann Arbor, MI 48109–1003
734.615.0100
LSATechnologyServices@umich.edu
