BlueCorps walk-in hours are Monday–Friday, 10am–4pm.
We are located in the Media Center in 2001 MLB. You’ll see our desk as soon as you walk in. We also have a drop-in videoconference you can visit, during our walk-in hours.
We offer assistance using a multitude of tools on both Windows and Mac computing platforms. Some of the most popular tools we can help you use are Microsoft Office, iClicker, Canvas, Adobe Suite, and iMovie.
BlueCorps was initially designed to resemble opportunities such as Teach For America or the Peace Corps. It was for recent graduates to gain one or two years of work experience before moving on to a career or graduate school. BlueCorps eventually expanded to include a regular staff member who leads and mentors the undergraduates who are now the BlueCorps consultants.
If you think you might like to become a BlueCorps consultant yourself, keep an eye on the student job site in the Fall! We usually hire new consultants each September.
Specific questions can be emailed to us at LSATechnologyServices@umich.edu, or you can walk in to our MLB 2001 location.
You can also find a lot of information and guides on the Instructional Tools pages.
You can schedule workshops via email, phone, or by simply visiting the desk during our hours. We ask that workshop requests be made at least two weeks in advance of the day you plan to have us give the workshop.
Q: Where can I learn about Adobe Suite?
A: You can always set up a consultation to talk about specific issues.We also offer workshops for Photoshop, Illustrator and InDesign at instructor request. We ask that you notify us at least two weeks in advance to allow us to prepare it and cater specifically to your needs.
LinkedIn Learning is currently free for UofM students, staff, and faculty, so you might also want to check out the Adobe courses there. There are some very good ones!
Q: I need help with Canvas, where do I start?
A: You can always set up a consultation to get a tour or talk about specific issues. You can also find many how-tos for faculty and students on the Canvas Guides site. You might also want to have a look at the Video Guide.
Q: How do I pin my current classes to my Canvas Dashboard?
A: Select “Courses” from the left-hand navigation then select “All Courses” at the very bottom of the fly-out menu. From that page you can click on the star next to the courses you would like to appear on your dashboard and un-star those you would like to hide.
Q: Where do I buy an iClicker remote?
A: iClicker Classic remotes can be purchased from Tech Shop in the basement of the Michigan Union.
Q: How do I register my iClicker?
A: If your class is using iClicker Classic (the hand-held remotes), then on your professor’s Canvas site, there will be a tab labeled “iClicker Registration”. Click on that and enter your Remote ID that can be found on a sticker located on the back of your remote. When your remote has been registered, it is registered for all classes.
Q: How do I change the frequency of my iClicker remote?
A: To change the frequency, press and hold the power button until the light flashes green. Next, enter the two-letter frequency code using the remote’s lettered buttons. The frequency your remote is set to will flash each time you power on your remote. Instructions can also be found on the back of your remote.
Q: I/my students are being prompted to pay for an iClicker Cloud account, what do I do?
All LSA courses can use iClicker Cloud with no cost to the students. If students are seeing a ‘free trial’ message, or are prompted to pay for a subscription, the instructor should make sure that they created the iClicker course in the “University of Michigan, Ann Arbor - LSA” institution. If they didn’t, then this setting can be changed at any time! If you’re not sure how, drop in to the BlueCorps desk and we can show you.
Q: I am an instructor looking to use iClicker in my course, where should I start?
A: You can find some information and Guides for faculty and students in our iClicker Section. We also recommend you talk to the Learning and Teaching Consultants, who can tell you more about the tool and how to use it most effectively.
Q: How can I learn about Microsoft Office?
A: You can always set up a consultation to talk about specific issues. We can also provide workshops and documentation for class projects that will use Office.
LinkedIn Learning is currently free for UofM students, staff, and faculty, so you might also want to check out the MS Office courses there. There are some very good ones!
Q: How do I get support for an R installation?
A: You can walk in for help anytime during our regular business hours or send us an email to schedule an appointment, and we’ll help you troubleshoot your installation process.
Q: What support do you offer for video software?
A: You can always set up a consultation to talk about specific issues. We also offer tutorials for iMovie and Final Cut Pro upon request. You can schedule an appointment via phone or email and we will be able to set something up.
Q: I'm an instructor, and I want to do video essays with my class; who can help?
A: We recommend that you schedule a meeting with the Learning and Teaching Consultants to discuss the details of the video essays and the best way to proceed. BlueCorps can provide in-class workshops and walk-in assistance, but it’s best to start with LTC to make sure all the help you need is coordinated.
Q: I need assistance using WordPress for my course or class.
A: You can drop by the BlueCorps desk Monday–Friday 10am–4pm or schedule an appointment for help figuring out WordPress.
Q: How do I upload audio to my WordPress site?
A: As long as your Wordpress uses the block editor, just drag the audio file onto your post, when editing! If you are running into trouble because of the file-size limit, you can upload your audio to Google Drive or Dropbox, and then embed a link to the location.