In the event of a campus closure or interruption in classes, you may find yourself needing to use tools that you have not used before, especially in Canvas. Below are some resources to help you.
Contact the BlueCorps consultants to get help with your questions.
Virtual Drop-in Desk: Monday-Friday 10:00am-4:00pm
To join the video meeting, click this link: https://meet.google.com/yht-zevb-yup
Otherwise, to join by phone, dial +1 484-857-2440 and enter this PIN: 706 962 859#
The content listed below provides information for connecting students with the resources and solutions available.
Remote learning can sometimes lead to confusion or frustration. Here are some resources to guide you through remote learning and make this transition smoother:
The University of Michigan provides access to many software titles. Below are resources available to assist you with installing the program on your personal computer or accessing software remotely.
In Canvas, you have access to the course syllabus, assignments, files, discussions, and more depending on your course and instructor. All U-M students can log in to Canvas at canvas.umich.edu using your U-M uniqname and password. Students using Canvas for the first time may want to view the Canvas Overview video to get familiar with basic use.
Having account issues in Canvas or unable to find answers in the above resources? Email ITS at email@example.com or call 734.764.4357.
Zoom unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings.
When logging into Zoom, make sure to choose the SSO option for signing in and use your Umich Uniqname and Password. (More information about Zoom at U-M)
Having issues with Zoom or unable to find answers after searching the above resources? Contact LSA Technology Services at LSATechnologyServices@umich.edu or 734.615.0100.
LSA Technology Services has three equipment loan centers on the University's Central Campus where LSA instructors, faculty, staff, and students enrolled in an LSA course may check out a wide variety of audio/visual and camera/video equipment.
In recognition of the technology barrier created by the pandemic and in support of a healthy, safe, and caring environment, ITS created the Sites @ Home laptop loaner program. It is available to students on the Ann Arbor campus to support your academic needs for up to two semesters.
Questions about LSA Loaner Equipment? Contact LSA Technology Services at LSATechnologyServices@umich.edu or 734.615.0100.
Unable to print or can’t find the answer in the above resources? Email ITS at firstname.lastname@example.org or call 734.764.4357.
U-M students are required to enroll a device in Duo two-factor when they create their U-M uniqnames and passwords. Two-factor means that when you log in, you provide two proofs of your identity.
Can’t get into your account because of Duo? ITS can provide Temporary Bypass Codes.
Unable to log in to your Umich account?
Still having issues with your password or unable to find the answer in the above resources? Call ITS at 734.764.4357.
Connect to VPN: Getting Started
Still having issues with your network after checking these resources? Email ITS at email@example.com or call 734.764.4357.
You can contact BlueCorps for assistance in using these tools by emailing LSATechnologyServices@umich.edu.