TeamDynamix: An improved way to access our services and support

This summer, we are launching a service management platform consisting of a unified self-service portal for customers— a one-stop shopping experience for all your technology needs on campus.
by Dush Fernando, Support Services Director

This summer, LSA Technology Services will be launching a new Service Management Platform, TeamDynamix (overview). This includes a unified self-service portal for you to find all of your technology related needs in one place. It’s a one-stop shopping experience—request services such as video conferencing support, check the status of your request, learn about new services, ask for help, find answers to frequently asked technology questions, and more. We are partnering with ITS in this effort to provide a seamless, delightful technology experience for the LSA community. 


As part of this effort, we will be consolidating a number of disparate systems to create a more integrated service management experience. More Information about this project can be found on the Client Success Initiative page in the LSA Gateway.

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Release Date: 05/14/2020
Category: Innovate Newsletter
Tags: Technology Services

TECHNOLOGY SERVICES

G155 Angell Hall, 435 South State St, Ann Arbor, MI 48109–1003
734.615.0100
[email protected]