LSA Technology Services is realigning how its regional tier-2 IT support teams are organized.
Manager and supervisor placement
We assigned supervisors and managers to all of our regional offices. Adhering to a couple of principles: keeping supervisor to staff ratios low (between 4–7 individuals), working to enhance relationship management with our units, and focusing on operational efficiencies, we’ve decided the following manager/supervisor staffing model:
- Angell Hall — Supervisor: Karen Wilson, Manager: Laura Shelp
- BSB — Manager: Stephen McClatchey
- Chemistry — Supervisor: Kyle Roberts, Manager: Stephen McClatchey
- East Hall — Manager: Laura Shelp
- LSA — Supervisor: Karen Wilson, Manager: Laura Shelp
- MLB — Supervisor: Karen Wilson, Manager: Laura Shelp
- Randall Lab — Supervisor: Laura Green, Manager: Laura Shelp
When will the management/supervisor transition take place?
During the month of March we will onboard and transition staff to work directly with their new supervisors.