Getting new devices this time of year is very common. Perhaps you even got one for yourself during one of the many sales including our own at Computer Showcase or via one of the University of Michigan MCard Cellular discounts.
What do you do next? Enroll in Duo of course!
Follow the instructions for the options you selected. If you aren't sure, enroll in several options and try them out to see what works best for you.
Enroll a Smartphone or Tablet in Duo. Download the app to your device, then enroll it from your computer.
Enroll a Landline or Non-Smart Cell Phone in Duo. From your computer, enroll your phone number.
Hardware Tokens - Purchase and Enrollment. Duo hardware tokens are sold at the Computer Showcase ($25 each). Ask the ITS Service Center to enroll it for you or, if you already have another device enrolled, you can enroll it yourself online.
How to Turn On and Use Two-Factor for Weblogin to protect your personal information: direct deposit information and W-2s in Wolverine Access, as well as your information in Google at U-M, Box at U-M, Canvas, and more.
Remember the ITS Service Center can help. If you need to, contact the ITS Service Center for assistance, including a temporary, extended-use bypass code. You can call the Service Center, 734.764.4357 and press Option 1. They even have 24/7 for Duo emergency assistance. When 4HELP is closed, call 734.764.4347 and press ‘0’.
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