ITS Service Status

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Emergency Maintenance: Data Center Services, MACC

Michigan Academic Computing Center (MACC) - Troubleshoot Cyberex PDU9 Communications Alerts None. Anticipated End Time: Unknown

Emergency Maintenance
Mon, 23 Dec 2019 12:28:00 EST

Emergency Maintenance: MRequest

Move MRequest behind firewall We will be moving the MRequest production FootPrints server request.umich.edu behind a ITS firewall in order to mitigate issues we are seeing with customers getting wanrings or being unable to connect to the server when using newer versions of Chrome and FireFox. We do not expect customers to experience any interruption in service when this change is made. Anticipated End Time: 04/12/2020 00:00

Emergency Maintenance
Mon, 30 Mar 2020 01:11:00 EDT

Scheduled Maintenance: Content Dashboard Web Application

Content Dashboard application Migration/Deployment Content Dashboard could be unavailable for a few minutes during the execution of the DNS change. Anticipated End Time: 03/30/2020 15:00

Scheduled Maintenance
Fri, 27 Mar 2020 03:38:00 EDT

Scheduled Maintenance: Happenings @ Michigan Web Application

Happenings @ Michigan application Migration/Deployment Happenings @ Michigan could be unavailable for a few minutes during the execution of the DNS change. Anticipated End Time: 03/30/2020 15:00

Scheduled Maintenance
Mon, 23 Mar 2020 07:38:00 EDT

Unscheduled Outage: In-building Networks

Wired Degradation at School Of Education Around Closet 2321 There is currently a degradation in the wired network around closet 2321 in the School of Education Building. Anticipated End Time: Unknown

Unscheduled Outage
Sat, 28 Mar 2020 07:51:00 EDT

Service Degradation: Research Storage

Turbo NFS Storage issue Turbo NFS services may be intermittently failing for clients if they are trying to mount the volume. This can express itself as the clients receiving 'access denied' errors or 'no such file or directory' errors. Turbo CIFS services are unaffected by this issue. Please let us if you see any of these issues with your Turbo NFS Volume at hpc-support@umich.edu Anticipated End Time: Unknown

Service Degradation
Thu, 12 Mar 2020 01:33:00 EDT

Emergency Maintenance: LSA Adobe Creative Cloud Applications

LSA Adobe Maintenance Update 3/6/20 3:00 pm - The Adobe maintenance is complete. All LSA faculty and staff Adobe Creative Cloud applications access should now be restored. The next time users attempt to launch an Adobe Creative Cloud application for first time since the migration, they will be prompted to log in and should use their @umich.edu credentials. Full instructions can be found here for assistance logging in to Adobe Creative Cloud. Thank you for your patience. ----------------------------------------- Update 3/6/20 1:25 pm - The migration process is running slower than expected. Access has been restored to about 40% of users and is continuing for the remaining users. Users should attempt to log in if needed as they may have access restored at any point. ----------------------------------------- Update 3/6/20 1:00 pm - The migration has been extended for approximately 1 hour. ------------------------------------------ On Friday, March 6 from approximately noon-1:00 pm, Adobe will conduct server maintenance that will impact all LSA faculty and staff using Adobe Creative Cloud applications. The actual work is expected to take approximately 20 minutes. During this time, users will be unable to log in to an Adobe Creative Cloud application. It is recommended that users close any applications before noon, otherwise, they will be logged out during this maintenance window. If users are automatically logged out of Adobe applications, impact is expected to be minimal as Adobe auto-saves changes every minute. Users trying to log in may see an error message indicating they are not licensed but can use a trial version. Please *do not* use the trial version. After maintenance is complete, approximately 1:00 pm, all users will be prompted to log in the next time they launch an Adobe Creative Cloud application and should use their @umich.edu credentials. Full instructions can be found here for assistance logging in to Adobe Creative Cloud. Anticipated End Time: 03/06/2020 16:00

Emergency Maintenance
Thu, 5 Mar 2020 08:02:00 EST

LSA TS Status

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While LSA Technology Services always attempt to avoid or minimize outages, the Research Computing and Infrastructure (RCI) team has three mid-semester maintenance weekends every year (typically near spring break, Art Fair, and the fall study break). RCI also reserves an 11:00 PM–1:00 AM nightly maintenance window for ad hoc maintenance with advanced warning to the affected audience.