LSA TS Status

Scheduled Maintenance
Windows Build System (SCCM), Software Center

This change is expected to cause an outage of our build system and Software Center during which time new builds and software installs will fail.

Thu, 13 May 2021 08:00:00 EDT
Scheduled Maintenance
Citrix

LSA Technology Services will be performing IT maintenance on the LSA Citrix environment. The Citrix service may be temporarily unavailable starting at 8:00 am on Saturday, May 8th. All services are expected to be restored by 8:00 pm, Sunday, May 9th. We do not expect the procedure to take the entire time we are reserving for the maintenance, we are reserving additional time in the off-chance that there are unexpected issues.

Sat, 8 May 2021 08:00:00 EDT
Scheduled Maintenance
Linux Server Updates

LSA Technology Services will be performing standard IT maintenance on Linux servers on May 8th from 4am-8am. The following services will have intermittent outages of 15 minutes or less during this time period, and while we expect the maintenance to be completed before the end of the window the full windows is being advertised to accommodate any unforeseen challenges. The status page will be updated with an all clear once the maintenance is completed Classroom database Faculty, Lab, and Research Websites (FLR) Web Hosting Environment (WHE) WordPress for Instructors & Students (I&S) Collective Access IPT Specify

Sat, 8 May 2021 04:00:00 EDT

While LSA Technology Services always attempt to avoid or minimize outages, the Research Computing and Infrastructure (RCI) team has three mid-semester maintenance weekends every year (typically near spring break, Art Fair, and the fall study break). RCI also reserves an 11:00 PM–1:00 AM nightly maintenance window for ad hoc maintenance with advanced warning to the affected audience.

Upcoming IT Maintenance

ITS Service Status

Scheduled Maintenance
BlueCat patch for DNS - part 2

BlueCat patch for DNS - part 2 Issue Symptoms: None DNS patch. Apply to all BlueCat DNS and DHCP servers not upgraded last weekend. No outage since these servers are redundant. Domain Name Service (DNS) is the service that converts internet names (like www.umich.edu) into network addresses (like 141.211.243.251). Status: Scheduled Start Time: 05/08/2021 23:00 Anticipated End Time: 05/09/2021 02:00

Thu, 29 Apr 2021 03:59:00 EDT
Scheduled Maintenance
API Directory

API Directory - Password changes for metadata repository Issue Symptoms: Intermittent issues This status page is to inform of the following activities: 1 Change the passwords for the WSO2 metadata repository API Directory component and restart the servers Per the ITS DBA policy of changing the passwords for RDAs we are changing the passwords for the metadata repository of WSO2 and restarting the servers on Saturday May 8th at 11 PM The restarts should be done in 10 minutes The following APIs will be affected when we restart the servers AwardInfo ORSPBluePages Buildings Candidatemgmt CanvasAdmin Canvasreadonly CanvasTLAdmin Classrooms Classroster ClassrosterOperational Constituents CovidComplianceCheck CurriculumAdmin DearbornFlintStudentAffiliation Degreeaudit Department Documents EmpJobDesc Eventcateringapi FinUser Profile IAM... Status: Scheduled Start Time: 05/08/2021 23:00 Anticipated End Time: 05/08/2021 23:59

Sun, 2 May 2021 10:41:00 EDT
Scheduled Maintenance
Weblogin, Shibboleth, LDAP, Active Directory

Weblogin, Active Directory, LDAP: Remove TLS 1.0/1.1 support Issue Symptoms: None Extremely old systems (Windows 7, Redhat 5) will no longer be able to connect to IAM applications. That is intentional behavior, since those systems no longer receive security updates. No known applications will be impacted. The industry-wide recommendation for encrypted connections (SSL/TLS) is to support the latest standard (TLS 1.2 and 1.3), but to also remove support for outdated standards (TLS 1.0, 1.1). This prevents attackers from forcing a low security connection that may provide information useful in attacking the more secure connections. Status: Scheduled Start Time: 05/08/2021 23:00 Anticipated End Time: 05/08/2021 23:50

Fri, 23 Apr 2021 11:32:00 EDT
Scheduled Maintenance
Central DNS servers patch - part 2

Central DNS servers patch - part 2 Issue Symptoms: None Server patch. Apply to several Central DNS servers. No outage since these servers are redundant. Domain Name Service (DNS) is the service that converts internet names (like www.umich.edu) into network addresses (like 141.211.243.251). Status: Scheduled Start Time: 05/08/2021 23:00 Anticipated End Time: 05/09/2021 02:00

Thu, 29 Apr 2021 04:30:00 EDT
Scheduled Maintenance
MLane

MLane Scheduled Maintenance Issue Symptoms: Degradation The vendor for our MLane networking will be performing planned maintenance on the direct connect for three hours on Tuesday May 11th from 3pm to 6pm EST. During this maintenance window, our AWS Direct Connect may become unavailable. For users of the service in China, the local time for this planned maintenance is Wednesday May 12th from 3am to 6am. Status: Scheduled Start Time: 05/11/2021 15:00 Anticipated End Time: 05/11/2021 18:00

Thu, 6 May 2021 06:30:00 EDT
Scheduled Maintenance
Learning Management

Canvas Maintenance on 5/12/2021 Issue Symptoms: Outage On 5/12/2021 beginning 2:00 am, the Canvas vendor will be conducting maintenance in Canvas. Between 2:00 am and 3:00 pm, a short 5 minute outage in Canvas is expected. Users in Canvas or attempting to access Canvas during the outage may receive a website unavailable message or time out message. Status: Scheduled Start Time: 05/12/2021 02:00 Anticipated End Time: 05/12/2021 03:00

Wed, 5 May 2021 03:59:00 EDT
Scheduled Maintenance
In-building Networks, Electrical Maintenance at ISR Wed 5/12 7:30-11:30am

Electrical Maintenance at ISR Wed 5/12 7:30-11:30am Issue Symptoms: Outage On Wednesday 12May 0730-1130, there will be electrical maintenance at the Institute for Social Research. During this maintenance, Wi-Fi, wired network connections, network phones, printers, etc. will be unavailable. Once power is restored and we can ensure that all ITS equipment and services are back up and functioning normally, we will close this status. Status: Scheduled Start Time: 05/12/2021 07:30 Anticipated End Time: 05/12/2021 11:30

Wed, 5 May 2021 09:44:00 EDT
Scheduled Maintenance
Exchange Email & Calendar

Exchange Monthly Microsoft Maintenance Issue Symptoms: Degradation Users may experience client disconnects as databases are failed over and servers are rebooted. Status: Scheduled Start Time: 05/13/2021 22:00 Anticipated End Time: 05/13/2021 23:30

Thu, 29 Apr 2021 03:00:00 EDT
Scheduled Maintenance
In-building Networks

electrical shutdown scheduled at Beyster Issue Symptoms: Inaccessible 5/15/2021 - 7am-3pm This is a notification of an electrical shutdown scheduled at Beyster This shutdown is required to perform 5-year preventative maintenance to the Electrical Substation and will result in a total power outage. During this maintenance, WiFi, wired network connections, network phones, printers, etc. will be unavailable. Once power is restored and we can ensure that all ITS equipment and services are back up and functioning normally, we will close this status. Status: Scheduled Start Time: 05/15/2021 07:00 Anticipated End Time: 05/15/2021 15:00

Tue, 16 Mar 2021 05:20:00 EDT
Scheduled Maintenance
Contact Center, Voice Services

Ann Arbor/Flint - Voice Services - Software Upgrade Issue Symptoms: None Due to system redundancy there will be no impact to general telephone service with this maintenance Contact center users of Cisco Finesse on the Ann Arbor or Flint campus who are working between 8am-5pm on Saturday May 15 will need to login to the backup server for Cisco Finesse during this maintenance The backup link can be found here: https: documentation its umich edu q node 632 We will be reaching out to impacted contact centers directly as well During this time we will be applying a software upgrade to Cisco servers on the Ann Arbor and Flint campuses... Status: Scheduled Start Time: 05/15/2021 08:00 Anticipated End Time: 05/15/2021 17:00

Mon, 19 Apr 2021 01:13:00 EDT