ITS Service Status

ITS Service Status

Emergency Maintenance: MiDatabase, My SQL Database Hosting, Websites using a database in the Shared host webapps4-db

MySQL Database Patching During this maintenance window, MySQL software patch will be applied to the shared production host webapps4-db.miserver.it.umich.edu Websites and Applications relying upon these MySQL databases will be unable to connect to the database. Symptoms will vary depending on how the application handles a database connection failure. Anticipated End Time: 08/08/2020 23:50

Emergency Maintenance
Fri, 7 Aug 2020 10:01:00 EDT

Scheduled Maintenance: Analytics and BI, Enterprise Data Service

EDWPROD Database Restart EDWPROD database will be bounced to adjust few internal oracle parameters. Outage will be less than 5 minutes. Users of edwprod will be unable to connect during this brief 5 minute outage. Anticipated End Time: 08/08/2020 23:10

Scheduled Maintenance
Thu, 6 Aug 2020 11:11:00 EDT

Scheduled Maintenance: Desktop Virtualization

MiDesktop maintenance - Horizon View upgrade The MiDesktop Support Team is upgrading the VMware Horizon View infrastructure between Sat Aug 8 at 11pm and Sunday Aug 9 at 7am. During the maintenance period, users will be unable to use the MiDesktop service. Desktop admins will still be able to log into vcenter.midesktop.it.umich.edu and newvcenter.midesktop.it.umich.edu to administer their base images. After the upgrade is complete, desktop admins must update the Horizon View Agent on their base images, then take a new snapshot and recompose their pools. A separate communication will be sent to MiDesktop customers with additional information. Anticipated End Time: 08/09/2020 07:00

Scheduled Maintenance
Tue, 14 Jul 2020 01:45:00 EDT

Scheduled Maintenance: API Directory

API Directory Upgrade This status report is to inform the consumers about the following activities of API Directory: 1. Upgrade the WSO2 Enterprise Integrator product (part of API Directory architecture) from v6.5.0 to v6.6.0 starting at 11 PM on 08/08 Due to the technicalities of the upgrade, we have to stop both the servers mcprod-wso2-ei-m1 and mcprod-wso2-ei-a1 and update the underlying database. This will result in an outage of 30 - 45 minutes to the API Directory service. The following APIs will be inaccessible during that time. Buildings CandidateManagement CanvasAdmin CanvasReadonly CanvasTLAdmin Classrooms ClassRoster ClassSchedules Constitutents CurriculumAdmin DegreeAudit DepartmentInfo Documents Instructors ITAccounts Jobcodes Mcommunity MCommunityGroups MCommunityServiceEntitlement ORSPBluePages OutsideInterestDisclosures PeopleSoftUserProfile Person Pinnacle Projects Qualtrics ServiceEntitlement Shortcodes SpanishPlacementScores StudentDashBoard StudentStatusInfo Vendor Voucher TuitionAttribution Please contact the API Directory team at apidir-contact@umich.edu for any questions. Thanks, API Directory Support Anticipated End Time: 08/09/2020 01:00

Scheduled Maintenance
Tue, 21 Jul 2020 09:46:00 EDT

Scheduled Maintenance: In-building Networks, Internet, wifi

Campus WiFi Authentication Maintenance We are performing maintenance to upgrade the software on one of the MWireless/eduroam WiFi authentication management servers. This is just a management server, no outages to MWireless or eduroam WiFi networks are expected. Anticipated End Time: 08/09/2020 02:22

Scheduled Maintenance
Mon, 3 Aug 2020 01:35:00 EDT

Scheduled Maintenance: MiDatabase, Oracle Database Hosting

Oracle Database Patching During this maintenance window, oracle software patch will be applied to all dedicated and shared production and standby MiDatabases owned by various departments. Applications relying upon these oracle databases will be unable to connect. Symptoms will vary depending on how the application handles a database connection failure. Anticipated End Time: 08/09/2020 01:00

Scheduled Maintenance
Mon, 27 Jul 2020 09:50:00 EDT

Scheduled Maintenance: Data Center Services

Upgrade OS on NCDC F5 Load Balancers UMNet Technicians will be upgrading the OS on the NCDC F5 Load balancers to support TLS 1.3. The load balancers are redundant, and will be taken down one at a time to minimize impact. No outage is expected during the upgrade. Anticipated End Time: 08/09/2020 01:00

Scheduled Maintenance
Tue, 28 Jul 2020 03:51:00 EDT

Scheduled Maintenance: Learning Management

CTools, UMIAC downtime (maintenance for database patching) CTools and UMIAC will be unavailable for up to 2 hours, while the database software is updated. Anticipated End Time: 08/09/2020 01:00

Scheduled Maintenance
Mon, 3 Aug 2020 03:40:00 EDT

Scheduled Maintenance: UM-Dearborn migrating DNS and DHCP to BlueCat

UM-Dearborn migrating DNS and DHCP to BlueCat Cutover DNS and DHCP services for UM-Dearborn to BlueCat. DNS service should continue without interruption. DHCP service might have a short outage. Existing DHCP clients should renew their lease normally. New DHCP clients might be delayed during the transition. Anticipated End Time: 08/09/2020 01:00

Scheduled Maintenance
Fri, 31 Jul 2020 01:51:00 EDT

Scheduled Maintenance: SAN

Enterprise SAN at ASB What we are doing: Security patching of the IBM Spectrum Virtualize environment at ASB. This is done with rolling node updates so that there is no disruption. Why we are doing this: This protects from security vulnerabilties. Who will be impacted: Many ITS systems use SAN storage, but no impact is expected. Who will not be impacted: MiStorage does not use SAN. This maintenance occurs in a permanent exception from the standard ITS window because this is the period of lowest SAN use. Anticipated End Time: 08/08/2020 18:00

Scheduled Maintenance
Thu, 6 Aug 2020 09:51:00 EDT

LSA TS Status

While LSA Technology Services always attempt to avoid or minimize outages, the Research Computing and Infrastructure (RCI) team has three mid-semester maintenance weekends every year (typically near spring break, Art Fair, and the fall study break). RCI also reserves an 11:00 PM–1:00 AM nightly maintenance window for ad hoc maintenance with advanced warning to the affected audience.