We use a logon called a uniqname to access most of our systems.  Your uniqname is listed in our directory of users and groups (MCommunity). It has an associated “Kerberos” password with the added security of Duo 2Factor authentication. You also receive a standard set of computing services and support.  

Course sites are provided in Canvas. See below for assistance with course and assignment design, as well as further information on instructional support.

The LSA startup package contributes towards the purchase of an initial primary computer and replacement of that computer on a 4-year cycle utilizing the Computer Upgrade for Instructional Faculty (CUIF) program. Unlimited cloud desktop backup (powered by CrashPlan), is provided at no cost to LSA faculty, staff, and graduate students using University-owned computers with Linux, Mac, or Windows operating systems. MiBackup provides networked backup of your data on server-class machines. Standard rates apply for LSA users. Computer hardware and software discounts are available for faculty, staff, and students at Computer Showcase. We have experienced professionals to consult with regarding specific or specialized purchases.

Who do I call for help?

Start with our Support Services Team for emergency help in classrooms, computing/printing, equipment loan and Media Center, or instructional support.  We can navigate your other service providers and hand off needs we don’t directly provide to those who can help you. Call 734.615.0100, use our online form. If you are calling after hours and can’t reach us, we have self help in our Knowledge Base and advanced software support via Vitalyst.

What are my software options?

Our software catalog includes over 100 prominent titles for no additional charge. We also offer assistance in purchasing software outside of our catalog along with facilitating installation in teaching classrooms. Contact our service desk for assistance with adding new software.  Additionally, we have software support via Vitalyst for in depth application support.

We have unlimited storage on Google Apps for EducationGoogle at U-M provides U-M students, faculty, and staff with a wide variety of tools to improve collaboration. We have a variety of other File storage options based on what you need for your data type (Sensitive Data Guide).

Printing is available at departmental printers and Computing Sites around campus.

Wired and Wireless networking, including a VPN network as well as access to the eduroam system of Global WiFi hotspots.  Internet connected devices are governed by the device compatibility guide.