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Disability Navigators

The Disability Navigator Pilot Program

Fostering a model of equity and justice, the Disability Navigator Pilot Program was created to identify and address workplace issues that impact LSA employees with disabilities. A key goal is to design a program model that can be recreated in U-M’s other colleges and schools. A general survey indicates this may be the first program in U.S. higher education to focus explicitly on the needs of employees with disabilities.

The program has been given a three year window to: 

  • Address culture and climate as it relates to LSA employees with disabilities; 
  • Define and simplify pathways to disability-related accommodations for LSA employees; 
  • Support efforts to increase the accessibility of LSA’s digital and physical environments; 
  • Raise awareness about LSA’s disability community;
  • Oversee the centralization of disability services and resources for LSA employees; and, 
  • Respond to other disability equity issues within LSA.

Who We Are

The Disability Navigators are Lloyd Shelton and Jessica McCuaig, two motivated professionals who live with disabilities and offer unique and complementary skill sets.

The Disability Navigators are a part of the LSA Diversity, Equity and Inclusion Office and also work closely with LSA Human Resources. They are under the leadership and supervision of Chief People Officer, Karla Renée Williams. For complex scheduling concerns, you can reach out to the DEI Administrative and Project Coordinator, Courtney Kliss (

Jessica McCuaig - she/her

Jessica graduated from the University of Ottawa in Canada with a degree in International Development and Globalization. She joined LSA in 2018, first working in the DEI Office and then at the LSA Opportunity Hub, where she co-founded the Accessibility Working Group. Prior to relocating to the US, Jessica was a consultant for Canadian and International nonprofits on accessibility, inclusion, and disability policy. She is eager to apply that expertise to improve the experiences of LSA faculty and staff seeking disability services and to create and enhance inclusive and accessible physical and virtual spaces. Outside of work, Jessica enjoys spending time with her family, exploring new places, and tackling home improvement projects.

Lloyd Shelton - he/him

Lloyd is a proud University of Michigan School of Social Work alumnus. While completing his Master's degree in Social Work, Lloyd received the James T. Neubacher award for campus-wide efforts on behalf of the disability community. After completing his graduate studies, Lloyd served as an Institutional Adjustment Coach with the Services for Students with Disabilities Office under Vice Provost Dr. Robert Sellers. He now returns to the University of Michigan from his Case Manager position in the Disability Resource Center at Eastern Michigan University. Lloyd is excited to continue his work helping to address issues that contribute to the marginalization of individuals with disabilities. Outside of work Lloyd serves on the Board of Directors of Self Advocates of Michigan, a statewide organization addressing issues of policy and culture impacting those with disabilities. In his spare time, Lloyd enjoys creating and performing informed hip hop and poetry, as well as writing and directing short films.

What We Are Doing

To accomplish the above objectives, we carried out a systematic inquiry to understand the issues impacting LSA employees with disabilities, as well as possible solutions. This involved over 60 conversations with groups that included the associate deans, chief administrators, campus units, and individuals from the U-M disability community.  

Our main goal is to ensure that LSA has a sustainable and robust suite of disability services and resources for employees with disabilities. 

Our current work focuses on the following three pillars:

  1. Individual disability accommodations (learn about the new process on the Disability Accommodations page)
  2. Educational workshops and resources (these are in development and will be rolled out over the coming academic year) 
  3. Accessibility in LSA's physical and digital spaces, including events

LSA employees may consult with us on any disability or accessibility-related topic and we will refer to partner offices when appropriate.

We welcome feedback, ideas and concerns as this pilot unfolds. You can reach us at

Our Philosophy

We recognize the talents and gifts that employees with disabilities bring to the College of LSA, and we understand it is important to create workplaces that value these employees and know how to support them. We believe disclosing your disability should be a positive and affirming experience. We know accommodations enable people to do their best work, so the process to access accommodations should be easy to understand and navigate. 

We believe accessibility and disability inclusion must be centered within diversity, equity, and inclusion (DEI) efforts. To progress in these areas, a shared understanding of, and commitment to, the principles of accessibility and disability inclusion will be critical, along with changes to our practices and environments. Education, resources, and clear accountability for outcomes will be necessary. We know accessible spaces and experiences benefit everyone. We trust that when we know better as a community and have the tools we need to do this work, we’ll do better at creating accessible and inclusive environments. 

Having disabilities ourselves, we value the opportunity to build community among LSA employees with disabilities and to raise awareness about our shared contributions and concerns. We understand not everyone with a disability in LSA will want to identify as a part of this community and that is okay. We want to make sure employees with disabilities know they are welcome and have access to a support network if they need it. We also believe it is important that the broader LSA community knows we are here, understands our diversity, and appreciates how we add to U-M’s institutional fabric.

We approach this work holistically, considering how our culture, physical and digital spaces, processes, and individuals can shape positive experiences of access and disability within the College of LSA and beyond.

LSA Disability Navigator Materials

Contact the LSA Disability Navigators

Scheduled in-person and virtual appointments are available by request. Drop-in appointments are not being offered at this time.

Complete the Disability Navigators Meeting Request Form


Primary Office: 555 S. Forest Avenue, Suite 306, Ann Arbor, MI 48104

Secondary Office: LSA Chemistry Building, 930 N. University Avenue, Suite 1547, Ann Arbor, MI 48109