If you don’t have either of your devices available you will not be able to access things like Canvas, Box or Wolverine Access.

What other options for Duo do I have?

  • Enroll a second device or more depending on how convenient it is for you to have access to them.  

    • Having a landline in your office and/or home enrolled allows you to connect in those locations when your mobile is not working/lost/stolen/etc.  

    • Having a Duo Token can be a great fall back in locations you need to work but don’t have a permanent phone like classrooms.

Miss any of our other great tip emails?

10 Weeks - 5 Minutes to a more secure you

9 Weeks - Hitting the road with Duo

8 Weeks - Oh Shoot I forgot my device.

7 Weeks - Teach-Out with Duo

6 Weeks - Happy Holidays from my new phone….

Remember the ITS Service Center can help. If you need to, contact the ITS Service Center for assistance, including a temporary, extended-use bypass code. You can call the Service Center, 734.764.4357 and press Option 1. They even have 24/7 for Duo emergency assistance. When 4HELP is closed, call 734.764.4347 and press ‘0’.