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Utilizing the TAC

1. Talk with Your Students About Their Accommodation Needs

At the beginning of the term:

  • Provide a statement in your course syllabus as
    recommended by Services for Students with Disabilities (SSD)
  • Read this statement aloud to your class.
  • Collect and review all student VISA letters.
  • Discuss the specific accommodation needs with each individual student.
    • NOTE: Just because two students have the same accommodations on the VISA letter does not mean that their specific needs are the same.

2. Make A TAC Reservation

When accommodations cannot reasonably be handled in the classroom environment or in the department, it is the instructor’s responsibility to create a test reservation request on the TAC Reservation Site.

When submitting a reservation:

  • Include specific accommodation instructions based on the VISA and discussions with your students.
    • Students must have a valid VISA letter in order to utilize the TAC.
    • All reservation requests will be reviewed, but there is no guarantee that the TAC will be able to approve the request due to limited space.
  • Make all reservations and modifications to reservations no later than two weeks before a quiz or exam.
    • The rationale behind the 2-week policy is to ensure there is sufficient time for the TAC to process requests, obtain needed documents, mitigate errors, safeguard accuracy, address any questions regarding the reservation, provide the appropriate space/equipment/technology, and allow enough time to notify students and instructors. 
    • For more information regarding this policy, please visit Two Weeks Notice Standard for Accommodation Requests on the Services for Students with Disabilities site.

Scheduling pop-quiz reservations:

  • Check the "Pop Quiz" box on the TAC Reservation Site when scheduling all pop-quiz reservations.
    • WARNING: If the Pop-Quiz box is not checked, students will automatically receive confirmations of the day/time of each quiz.

TAC hours and reservation times:

  • Exams may be administered during the hours of 8:00 AM and 10:00 PM, Monday through Thursday and 8:00 AM and 5:00 PM on Friday (except during final exams). The TAC is open year-round.
  • To ensure a quieter, distraction-reduced environment during high volume periods, exam time start times may be limited. Available exam times will be indicated on the  TAC Reservation Site.
    • Exam start times may be adjusted for students needing double time.
    • If a student's extended time overlaps with another course or exam, please consider the following options: Accommodate the student in the department (by finding available space and time to administer the student's exam) or consider another available start time from the list.

3. Review All TAC Reservation Email Notifications

Instructors will receive an e-mail notification regarding the submitted Test Reservation Request.

  • The e-mail will indicate whether the reservation has been approved.
  • If a reservation is approved, each student will also receive an e-mail notification
  • Please note: You will receive an email if your reservation request cannot be approved. It is then the instructor's responsibility to provide the necessary accommodations.

4. Deliver Exams

Test Delivery Information:

  • Exams are not accepted by email.
  • All exams must be hand-delivered to the secure TAC drop box located outside the TAC at B119 MLB by 1:00 PM the business day before an exam reservation. For exam security, we ask that you utilize the drop box and not hand exams to Proctors at the front desk.
  • Please provide a quiz or exam for each student with a reservation.
  • Tests need to be in a secure envelope with the instructor and course names.
  • Do not leave test instructions as paper notes with exam delivery. Only the notes on the TAC reservation system will be accepted for exam administration.

5. Pick Up Exams

Test Pick Up Information:

  • All quizzes and exams must be picked-up by an instructor or his/her designee at the front desk at B119 MLB. Exams cannot be returned by e-mail.
  • BE AWARE: MCARD/UMID IS REQUIRED TO PICK UP EXAMS. The following are other accepted forms of ID:
    • Valid Picture ID with UM Uniquename, or
    • Valid Picture ID with prior, written approval from instructor/submitter as a designee for pick up.
  • When picking up exams, there may be a short wait if the Proctors are seating large groups of students.
  • Please be aware that emails will not be sent to alert you that an exam is ready for pick up.
  • Exams for students who "no show" will be shredded if not picked up within one week.
  • The TAC Office will be open for exam pick-up during the following times: Monday - Friday 8:00 am - 5:00 pm 
    • You may pick up exams in the evenings if the TAC is open for test administration. However, we encourage you to call ahead to ensure a Proctor is still on staff. Proctors will close the Center at night after the last evening exam is collected. 
    • There may be special times when the TAC office is closed. Please check our Web site in advance for any closure alerts.

6. Consider the Following When Using the TAC

  • Testing protocols at the TAC will likely be different than in the classroom.
  • It is the full responsibility of each student to monitor their own exam time and to submit their exam no later than the designated end time. 
    • There are 8 large, digital clocks in the testing area for students' convenience.  As always, students are welcome to bring their own non-Smart watch if they prefer. 
    • Proctors will not provide "warnings" or collect exams from students in the testing area.
    • Due to significant concerns regarding distraction in the testing area, this policy has been developed with the Assistant Dean for Undergraduate Education.
    • This policy has been shared with your students in multiple ways, and is restated, verbally and in writing, by TAC staff again when students receive their exams.
    • Submitting exams after the designated end time may will be reported to the instructor of that exam for further consideration.
  • Please familiarize yourself with the TAC Rules and Regulations students must adhere to when taking exams in the TAC. 
  • The TAC has clear expectations for students for "Arrival Time & Check-In" listed on our Rules and Regulations page. More specifically, please see the parameters outlined for late arrivals as it relates to exam start and end time. 
  • Proctors may not answer questions about exam material. Please talk with your student about how to handle questions that may arise during an exam.
  • If you arrive at the TAC to check on students or to be there for questions, you will be directed to a private room, if one is available, or you are welcome to sit in the lobby. Proctors will then alert your students that you are here for questions.
    • NOTE: This policy has been implemented due to concerns regarding distractions caused by movement and noise within the testing area.
  • Any communication about and/or changes to an exam, on exam day, must be addressed directly to the Proctors on staff at the TAC. Please call the TAC office at 734.763.1334 at the exam reservation time. Do not leave voice mail messages or send emails to as your message may not be received or delivered on the day of an exam.
  • Only materials as indicated on the TAC Reservation Site may be used during a test. All materials used during an exam will be returned to the instructor. Students may not take materials home.

Additional Considerations

World Languages

Exams with listening portions

  • Instructors will need to administer all listening portions of exams in the classroom.
  • The TAC staff does not need to know any information about the listening portion; this information is strictly between the student and the instructor and should not affect the written portion taken at the TAC. Please keep the two portions separate.
  • The listening portion should take place before or after students arrive and test at the TAC; students may not leave and come back to finish the written portion at the TAC.
  • Please ensure that all students are provided with the appropriate extended time for the listening portion.
  • NOTE: Written portions taken at the TAC must start at the start times provided.
  • When submitting a reservation for the written portion of the exam, please only provide the TAC with the time that students would receive for the written portion and adjust the extended time accordingly.
  • Please make separate arrangements to deliver the written portion before the exam start time. We do not accept exams that are hand-delivered by students.
  • Instructors are responsible for picking up the written portion. Students may not take the written portion with them if the listening portion follows the TAC exam.