Happy New Year! As you begin the term, here are some updates and initiatives from IT that will hopefully be helpful to you. These updates cover both LSA IT as well as the broader Michigan IT that are here to serve you and your IT needs. Feel free to forward to others who may be interested. Feedback and questions are always welcome.
Find the IT services you need — IT has hundreds of services designed to help both your productivity and effectiveness. The new is a growing repository of ways IT can help meet needs in your research, instruction, and more. Need help navigating all IT has to offer or can't seem to find what you're looking for? A great place to start is the LSA IT Service Desk (734.936.3279).
Free AWS Computing for Researchers — University of Michigan Advanced Research Computing (ARC) has been awarded a limited number of Amazon Web Services (AWS) credits as part of an AWS in Education Research grant. The credits will be granted to U-M research projects in blocks of $500, based on short proposals submitted by faculty members. For more details, and to apply for credits, visit the AWS Credit Application Form web page. The approvals will be done on a rolling basis until the funds are gone. (Contact: Charles Antonelli or )
Unlimited storage now available in Drive — As announced previously, unlimited storage is now rolling out to UMICH users for Drive, Mail, and Google+ photos. To see if your account has been upgraded, go into Drive and check the storage usage indicator in the lower left corner of the screen. When the upgrade has happened, it will show just the storage amount used rather than the amount followed by a percentage of 30GB as it did previously. (Contact: 4HELP@umich.edu)
OS X v10.10 Yosemite and Izzy Macs — LSA IT continues to recommend to all LSA Mac users to not upgrade to 10.10 Yosemite. A number of issues (including a significant WiFi issue) remain outstanding. If you have any questions, please contact the LSA IT Service Desk. (Contact: email@example.com)
New and updated software available — Since last update, UmichITAM has released the following upgrades to titles in the software catalog: HLM 7.01, Microsoft SQL Server 2014, IDL 8.4, and Intel Composers v.2015. Maintenance contracts were renewed for the Malwarebytes' Anti-Malware subscription and the EndNote limited site license for consortium members. Microsoft Office 365, previously released to students in September, is now available at no additional cost to faculty and staff. Complete list of all titles. (Contact: Crystal Borgman)
Google Calendar reminder email change — Recently, Google made a change to the subject line of reminder emails you receive from Google Calendar. Calendar emails now arrive with the Subject of "Notification" rather than "Reminder". If you have any filter set with a subject of "Reminder," you can edit or delete that filter through Settings > Filters.
New from M+Google — Google has announced a new extension for Chrome that allows users to open files from Drive directly into a compatible application installed on the computer. Google has also announced that a new iOS optimized version of the Google Drive app is now available. It will soon be possible to merge table cells in Google Docs. And Google is enabling the sharing of links to any Drive file directly from the chat window in Hangouts, with preview. (Contact: 4HELP@umich.edu)
LSA IT Staffing Changes — Congratulations to Tammy Davis on her retirement. Her previous responsibilities will be split between the new LSA IT Customer Experience Team and LSA Procurement Team. Kris Sarrica has left LSA; her previous responsibilities will be handled by the new LSA IT Customer Experience Team. Tim Rolston is leaving the University, effective January 5. Short-term, the Computing and Technology Support (CaTS) team he managed in Randall and West Hall will be managed by David Sweetman, Director of LSA IT. We are in the process of gathering input and determining longer-term plans to best meet these technology support needs. We wish them all well in their future endeavors. (Contact: David Sweetman)
LSA IT Service Desk — Reviewing service requests for 2014, over 40,000 were received and supported. That's more than one request every three minutes in addition to other projects and initiatives. We are in the process of creating the new LSA IT Customer Experience team. This team will expand and enhance the IT support services offered across LSA. More updates in the months ahead (Contact: Lisa Callihan)