In an effort to marry the benefits of physical face to face tutoring with the benefits of online tutoring, during Fall 2009-Winter 2010 the Sweetland Writing Center is piloting a synchronous online writing tutorial service, or SyncOWL, through which a student can connect with a tutor to receive feedback on their writing in real time using Web 2.0 tools. We offer this multimodal distance-learning service as a model of online collaboration that complements our other writing assistance services: our face-to-face options faculty Writing Workshop and peer tutoring and our asynchronous OWL.