Information Technology

Information Technology Training

Scheduled maintenance and production freezes

Four weekends each year are set aside for server maintenance.  These times are arranged in advance with LSA Dean's Office and are the only times available to us for routine maintenance.  During these times, any or all LSAIT provided services may become unavailable, and persons relying on them should make appropriate arrangements.  Key administrators and IT staff will be notified in advance of pending maintenance weekends.

During critical times of the academic year, such as examinations and the beginning of terms, LSAIT enters a production freeze.  During the production freezes systems cannot be changed or modified except for emergencies.  If the potential impact of a change would be limited to a single department, such changes may be done with the department's approval.

Windows users Frequently Asked Questions (FAQ) *

Microsoft Windows is the official administrative computing platform of the College

Support Options *

Call the LSAIT Help Desk at (93)6-3279 option 1 for help with computers owned by the College of LSA. This link provides details of the support provided. Use option 2 for help with using software applications. Option 2 is available only to College of LSA faculty and staff; it is a commercial service paid for by LSAIT.

Information and Technology Services (ITS) main page. *

For help with using the services provided by the University of Michigan's central IT organization.