An Introduction to Computer Support in the College of LSA

The College of LSA is a collection of approximately 70 units under the direction of the Dean of LSA. Computer platforms and computer support for these units is as diverse as the environments of each unit. In addition, all of the computer support personnel in the College must understand that they work within the larger framework of computer services provided by the University's ITS. For more information about campus-wide computer services, you should visit the ITS website.

LSA Information Technology (LSAIT)

LSAIT is divided into five operational groups: the Computing Services Group (CSG); IT Security and Asset Management (SEC-ITAM); Systems Group (SG) for Windows and web Services; Research Systems Group (RSG) for Apple Macintosh, Linux, and Cluster Computing; and Network Systems (NS). The functions of these groups are described in the sections below.

LSAIT is a part of the LSA Dean's Office under Associate Dean of Budget and Finance, Jim Penner-Hahn. LSAIT staff report to Senior Manager, Ron Loveless who, in turn, reports to Bob Johnston, Director of Facilities and Operations. Ron is responsible for overall college IT operations, including the Computer Upgrade Program for Instructional Faculty (CUIF) and the Computer Upgrade Program for Administrative Staff (CUAS). LSAIT's budget is 5.5 million (FY09).

Contact LSAIT

Help Desk

If you need assistance please contact the Help Desk.

Computing Services Group (CSG) Help Desk
Phone: (734) 936-3279
E-mail: lsa-csg@umich.edu

Department Address

LS&A Information Technology
Suite 1112 LSA 500 South State Street
Ann Arbor, MI 48109-1382

Hours

Monday through Friday, 8:00 a.m.– 5:00 p.m.
Planned Outages and Exceptions

Faculty & Staff Links

• Academic Affairs
• Budget and Finance
• Chairs and Directors
• Development, Marketing & Communications (DMC)
• Facilities & Operations
• Graduate Education
• Human Resources
• Information Technology (LSAIT)
  • For Students
  • For Faculty
  • For Staff
  • For IT Professionals
  • About LSAIT
    • Getting Started
    • Production Freeze Times
    • Planned Outages and Exceptions
  • Computing Services Group (CSG)
  • Other UM Computer Groups
  • Resources for Computer Support Personnel in the College
  • Policies
  • IT Security and Asset Management (LSA-Sec-ITAM)
  • Systems
  • Department Computer Support Staff
  • RSG-Research Systems Group (Apple Macintosh, Linux, and Cluster Computing)
  • Network Systems
  • Systems Group for Web, Storage, and Windows Computer Systems
• Instructional Support Services (ISS)
• Key Administrators
• Management Information Systems (MIS)
• Office Services
• Security and Safety
• Standard Practice Guide
• Student Academic Affairs
• Undergraduate Education