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Frequently Submitted Tickets

I can see a change, but others cannot.

  1. Refresh from Sidekick (lower right-hand corner circular arrows).
  2. Refresh from browser (up in the URL area, depends on browser you are using, but again it’s a circular arrow, you can also hit the F5 key on most keyboards)
  3. Close out browser window and open new browser window.
  4. Clear your browser cache (steps differ from browser to browser…)
  5. If all else fails, log out using M button in lower left corner of Sidekick, then log back on.
  6. In most cases, steps 1 and 2 should resolve the issue.

Implementing Anchor Tags

You can find information on how to use anchor tags in AEM on the Canvas Training Module. If you need access to Canvas and have completed AEM Training, you can contact Kristin Sumrall.

Sidekick gets stuck (closed, or to top of window)

If stuck closed: Drag bottom of window (thin grey are below green) down with your mouse to expand sidekick.

If stuck to top of editing Window: Drag bottom of window (thin grey are below green) down with your mouse, THEN, drag top of sidekick (also thin grey strip) down away from top of window.