THE college admissions system is broken. When students submit applications, colleges learn a great deal about their competence from grades and test scores, but remain in the dark about their creativity and character. Essays, recommendation letters and alumni interviews provide incomplete information about students’ values, social and emotional skills, and capacities for developing and discovering new ideas.
This leaves many colleges favoring achievement robots who excel at the memorization of rote knowledge, and overlooking talented C students. Those with less than perfect grades might go on to dream up blockbuster films like George Lucas and Steven Spielberg or become entrepreneurs like Steve Jobs, Barbara Corcoran and Richard Branson.
There is a better way for colleges to gather comprehensive information about candidates. It’s called an assessment center, and it’s been in use for more than half a century to screen candidates for business, government and military positions.
The roots of the assessment center in the United States can be traced back to 1942, when President Franklin D. Roosevelt created the Office of Strategic Services, a precursor to the C.I.A. The O.S.S. was responsible for secret intelligence, research and analysis, and special operations behind enemy lines, but there was a major problem: No one had any clue how to select a spy.
The O.S.S. engaged a team of psychologists to establish an assessment unit. In 1944, the psychologist Donald W. MacKinnon ran Station S, where for 15 months he oversaw the assessment of hundreds of recruits, putting them through exhaustive personality tests and field trials. Over three and a half days, each candidate had to build up and maintain a comprehensive cover story. The candidates falsified their names, ages, professions and residences, and Dr. MacKinnon’s team evaluated their effectiveness, sending the highest-scoring spies on covert missions.
In 1956, the psychologist Douglas W. Bray pioneered the use of the assessment center in a corporate setting. At AT&T, Dr. Bray and several colleagues developed reliable techniques for evaluating new managers on attributes such as leadership skills, motivation and optimism, and succeeded in predicting the managers’ advancement rates and effectiveness.
Today, at a typical center, applicants spend a day completing a series of individual tasks, group activities and interviews. Some assessments are objectively scored for performance; others are observed by multiple trained evaluators looking for key behaviors.
Read the full article "Throw Out the College Application System" at The New York Times.
Adam Grant is a professor of management and psychology at the Wharton School at the University of Pennsylvania and the author of “Give and Take: Why Helping Others Drives Our Success.”