Skip to Content

Emergencies Abroad

University of Michigan Police Dept.
734.763.1131 (accepts international collect calls 24/7)

HTH Emergency Assistance
888.243.2358 or 610.254.8771 (accepts international collect calls 24/7)

CGIS Office
734.764.4311 (M–F, 8am–5pm)

In an emergency abroad, you should

  1. Call 911 or the local equivalent.
  2. Contact your on-site director/staff, faculty member, or program assistant.
  3. Call the UM Police Department at 734.763.1131.
  • Identify yourself as a participant on a CGIS program.
  • Provide your exact location.
  • Provide contact information, multiple forms if possible: e-mail, Facebook, and so on.
  • Tell the dispatch officer what is wrong.
  • Answer any additional questions.
  • UMPD will contact a CGIS staff member or UM emergency responder who will return your call immediately to provide further instructions and assistance.

If this is a medical emergency, you should

  1. Go to the nearest hospital or doctor, or call the local 911 equivalent.
  2. Call your on-site director/staff, faculty member, program assistant, and so on.
  3. Contact HTH Worldwide who can assist and monitor medical care until the situation is resolved. HTH has a 24/7 emergency assistance service: 800.257.4823 or 610.254.8771 (collect). You may also email. HTH has nurses available 24/7 to answer medical questions.
  4. Once the condition is stable, contact the UM Police Department at 734.763.1131. UMPD will contact a CGIS staff member or a UM emergency responder who will contact you to provide further assistance.

CGIS Emergency Response Team
In the event you are routed to a CGIS emergency responder, the phone will be answered by one of the following 8 people: Michael Jordan, Pardip Bolina, Rachel Reuter, Kate Lilly, Rebecca Griffin, Ebony Ellis, Sarah Pauling, Cristina Zamarrón, or Carolina Fuentes (see the People section for more information).